VISION STATEMENT
To be recognized as one of the world’s most trusted manufacturer & supplier of fire-fighting products by providing our customers highest quality products that combine performance and advanced technology with value pricing, achieving 100% customer satisfaction.
MISSION STATEMENT
Offer broad portfolio of water & foam based fire-fighting products, suitable for range of medium & high risk firefighting applications in global market
Continually work on operational excellence towards becoming a lean and fast moving organization
Hire and retain talent, foster teamwork, positivity, safety and our core values among employees
Operate in an environmentally responsible manner
Be a responsible corporate citizen and play positive role in society
CORE VALUES
Our values define fundamental principles of our organization. It guides our actions and performance, the way we work with each other and the way we serve our clients. We believe that putting our Values into practice creates long-term benefits for our company, customers, employees, suppliers and also the community around us.
Customer Service
We always hard to make a conscious effort to find what a customers need, address their queries, and resolve any of their problems. We leave no stone unturned when it comes to providing service to our customers. Our customer retention rate is very high. Prompt delivery and after sales services are the key to success and so our client is perpetually faithful to us.
Quality
We are committed to provide best quality products in the industry. We are committed to deliver excellence, strive for continuous improvement and respond vigorously to change. All of us at HD Fire Protect are responsible for the quality of our output at work.
Integrity
We strive hard to maintain highest level of integrity and ethical conduct. We make sure everyone in HD Fire Protect follows highest professional and ethical standards. We are also aware of the ethical side of fire protection as it involves protection of not only property but also life.
Team Work
We believe in fostering team environment, where thinking, planning, processing, deciding is done collectively. HD Fire Protect Management continually encourages group discussions and team meetings to achieve incredible results.